Frequently Asked Questions
WHAT OUR CUSTOMERS ARE ASKING:
Where are you located?
Our company headquarters are in Michigan but we are an online based company
Where do you ship to?
We deliver our packages anywhere in the United States
Is the meat on your site Zabiha Halal?
Yes, all our vendors that sell meat go through strict processing to ensure all products they offer are Zabiha as well as provide certification ensuring that their facility follows Islamic Zabiha guidelines
How long is the delivery time?
We ship Monday-Thursday with 1-2 day shipping and 24-48 hours order preporation times. Order delivery estimates are also given at checkout!
If I order meat will it stay fresh?
Yes, our packaging and shipping process is of utmost quality to ensure meats stay fresh and have an on-time delivery.
How do you package meat and poultry?
Our fresh meats and poultry are vacuum sealed and frozen in commercial freezers. It is then packed into perishable safe boxes with advanced ice packs and shipped with 1-2 day shipping to ensure a safe delivery to your doorstep!
Can I do large wholesale orders for my business?
We currently do not serve butcher shops but restaurants may contact us to receive special discounts on products
Is it ok if my meat defrosts upon arrival?
Yes, it is ok if it defrosts our perishable boxes and advanced ice packs will keep your order at a perishable-safe temperature for up to 65 hours.